Junior Account Manager

Reading (Hybrid)

30,000 plus 25% commission (quarterly)

Re-Culture are proud to partner with a fast growing PE-backed learning technology business who have a global footprint, and an excellent collaborative culture.

They are scaling quickly, and now they’re hiring a Junior Account Manager to join their Learning team in Reading. This is a role that sits somewhere between customer success and account management, so is ideal for someone with commercial experience who enjoys building relationships and driving customer value.

About the Role

·      Manage and nurture customer relationships, acting as a trusted partner to help clients get real value from our learning solutions.

·      Support the customer journey end-to-end, ensuring smooth onboarding, engagement, and ongoing adoption.

·      Identify commercial opportunities, renewals, and upsells.

·      Work closely with sales, content, and customer support teams to deliver an excellent customer experience.

·      Use HubSpot to track activity, customer interactions, and pipelines.

·      Collaborate with marketing on campaigns, customer communications, and engagement initiatives.

·      Be hands-on and adaptable, this is a growing business where teamwork matters.

·      Participate in regular meetings with senior leadership, including mentorship sessions with the CEO.

About You

·      2–3 years of commercial experience.

·      Experience in account management, customer success, or a hybrid role.

·      SaaS experience is highly beneficial.

·      Comfortable with technology and CRM systems (HubSpot experience preferred).

·      Strong communicator who can build rapport with global teams and customers.

·      Proactive, organised, and willing to “get stuck in” to support colleagues.

·      Understands how to be customer-centric and commercially minded.

·      Cultural fit is important, you’ll thrive in a supportive, collaborative, and ambitious environment.

Company Benefits

·      25% commission, paid quarterly

·      25 days annual leave

·      Medical insurance

·      Life insurance

·      Shadow equity for all employees (PE-backed growth)

·      Structured career progression

·      Hands-on mentorship from senior leadership, including the CEO

·      Collaborative, supportive culture with global exposure

·      Hybrid working: office attendance in Reading 2x per week